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Tim Kasse
A Practical Guide to CMMI: Implementation

— y.
Publisher: —
Description: Practical Insight into CMMI® is an essential reference for engineering, IT and management professionals striving to grasp the `look and feel of a successful business oriented process improvement implementation`. Taking you beyond the Capability Maturity Model® to the integrated world of systems and software, this comprehensive resource presents CMMI® in a manner that is easy to comprehend by higher-level managers and practitioners alike. Written by a world-renowned expert in the field, the book offers a clear picture of the activities an organization would be engaged in if their systems and software engineering processes were based on CMMI®. The book teaches the roles and responsibilities of professionals at all levels, from senior and middle management to project leaders and quality assurance personnel. Offering a full appreciation of the power of CMMI® to enhance systems and software process improvement initiatives, this invaluable reference captures… [detailed...]

ISBN: 1580536255
Book size: —; Page extent: —.

 

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Andrew J. Waite
A Practical Guide to Call Center Technology

— y.
Publisher: —
Description: · How to choose the best call center tools and systems · How to get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales · Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording and analysis solution Phone calls and emails from customers are not just `events`, they are significant milestones in customer relationships. This book presents a roadmap showing you how to significantly improve customer relationships - whether via phone, mail, fax, email, or Web - by making the best use of call center technology. You`ll discover how to navigate the business, technical, and financial issues in building and managing a customer contact center. The book shows you how to foster enhanced customer satisfaction at a reasonable cost, and how to make the call center an engine of business growth by using technology to up-sell and generate… [detailed...]

ISBN: 1578200946
Book size: —; Page extent: —.

 

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Penny Davenport
A Practical Guide to Collateral Management in the OTC Derivatives Market (Finance and Capital Markets)

2003 y.
Publisher: Palgrave Macmillan
Description: This is the first book of its kind on the market and is aimed at collateral management professionals in the OTC derivatives markets. It is a guide to the key topics involved in establishing and running a collateral management function and is clear, comprehensive and practical. A Practical Guide to Collateral Management will also be of value to those professionals working in product areas applying collateral management techniques including repo, securities lending and exchange traded products. [detailed...]

ISBN: 1403912033
Book size: —; Page extent: 304.

 

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Gilbert Held
A Practical Guide to Content Delivery Networks

2005 y.
Publisher: —
Description: — [detailed...]

ISBN: 084933649X
Book size: —; Page extent: 167.

 

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Evelyn A. Petersen
A Practical Guide to Early Childhood Curriculum: Linking Thematic, Emergent, and Skill-Based Planning to Children`s Outcomes, Second Edition

— y.
Publisher: —
Description: — [detailed...]

ISBN: 0205337546
Book size: —; Page extent: —.

 

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Rex P. Gatto
A Practical Guide to Effective Presentation: It`s Not Just What You Say, It`s How You Say It That Gets Results

— y.
Publisher: —
Description: — [detailed...]

ISBN: 0945997205
Book size: —; Page extent: —.

 

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Jon P. Alston, Melanie Hawthorne
A Practical Guide to French Business

— y.
Publisher: —
Description: A Practical Guide to French Business is the only book that combines in-depth description of French culture and national character with an analysis of how the French conduct business, and how to adjust to being in France. The authors focus on the values in french culture that influence business-related behavior so that non-French businesspersons can take advantage of French biases and customs. The result of extensive research and experience with the French business community and French society, this book offers a unique synthesis that sheds new light on the practical aspects of French business practices. A Practical guide to French Business provides insight on French business customs and shows how to deal with the French during the workday and social events. This book combines general guidelines with specific advice. The work provides the most comprehensive guide for those seeking to overcome the problems that France and French business practices may initially pose. [detailed...]

ISBN: 059526462X
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Ann O`Hara
A Practical Guide to Gas Contracting

— y.
Publisher: PennWell Books
Description: Deregulation has brought many changes to the natural gas marketing industry, including hedging activities that have led to new pricing strategies. In this practical guide, author and energy contract law specialist Ann O`Hara takes a comprehensive look at gas contracts and the significant changes they have gone through due, in part, to FERC Order 636 as well as activism of the gas industry Standards Board (GISB). She further explains how gas producers and their customers can take full advantage of these newly modeled gas contracts, making this an essential read for anyone involved in producing, marketing, brokering, and using natural gas. Features and Benefits: Complete history of the gas industry Explanation of the differences between old and new contracts Overview of the changing roles of FERC and state regulators Gain better leverage through understanding the market Make buying and selling gas more efficient… [detailed...]

ISBN: 0-87814-764-0
Book size: —; Page extent: 468.

 

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Robert J. Adler, Raisa E. Feldman, Murad S. Taqqu
A Practical Guide to Heavy Tails: Statistical Techniques and Applications

— y.
Publisher: —
Description: This volume contains a unique collection of mathematical essays which present a battery of techniques and approaches for the statistical analysis of heavy tailed distributions and processes. The articles cover a number of applications of heavy tailedmodeling, running the gamut from insurance and finance, to telecommunications and the World Wide Web, and classical signal/noise detection problems. Along with the specific applications are several articles covering such areas as time series analysis in the heavy tailed setting, regression, and the general structure of stable processes as viewed from a modeling standpoint. Considerable emphasis is placed on recent developments in handling the numerical problems associated with stable distributions, which have been, until recently, one of the main technical difficulties in working in the heavy tailed setting. The papers are intended to be accessible to the widest possible audience, with an emphasis on applicability rather than… [detailed...]

ISBN: 0817639519
Book size: —; Page extent: —.

 

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Anita Cassidy
A Practical Guide to Information Systems Strategic Planning

— y.
Publisher: Saint Lucie Press
Description: Today`s technological advances are directly affecting the success of business tomorrow. With recent - and continual - improvements in technology, many organizations are finding their information systems obsolete, and are having to take a close look at their current Information Systems and answer some tough questions, including: How well are our current Information Systems applications meeting the business needs today? How well can they meet the needs of our business tomorrow? Are we obtaining true value from the investments made in Information Systems? Are we integrating the Information Systems projects that provide the most value to business? What Information Systems mission, objectives, and strategies are necessary to successfully meet the business challenges of the future? A Practical Guide to Information Systems Strategic Planning helps take the `guess work` out of evaluating current and future Information… [detailed...]

ISBN: 1-57444-133-7
Book size: —; Page extent: 304.

 

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Roy Newcomer
A Practical Guide to Inspecting Electrical

— y.
Publisher: —
Description: Information for the inspector, investor, appraiser, home buyer, home owner and handyman regarding electrical [detailed...]

ISBN: 1928545041
Book size: —; Page extent: —.

 

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Roy Newcomber, Roy Newcomer
A Practical Guide to Inspecting Exteriors

— y.
Publisher: —
Description: Information for the inspector, investor, appraiser, home buyer, home owner and handyman regarding exteriors [detailed...]

ISBN: 1928545017
Book size: —; Page extent: —.

 

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Roy Newcomer
A Practical Guide to Inspecting Heating and Cooling

— y.
Publisher: —
Description: Information for the inspector, investor, appraiser, home buyer, home owner and handyman regarding heating and cooling [detailed...]

ISBN: 192854505X
Book size: —; Page extent: —.

 

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Roy Newcomer
A Practical Guide to Inspecting Interiors: Insulation &, Ventilation

— y.
Publisher: —
Description: Information for the inspector, investor, appraiser, home buyer, home owner and handyman regarding interiors, insulation, ventilation [detailed...]

ISBN: 1928545068
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Roy Newcomer
A Practical Guide to Inspecting Plumbing

— y.
Publisher: —
Description: Information for the inspector, investor, appraiser, home buyer, home owner and handyman regarding plumbing [detailed...]

ISBN: 1928545033
Book size: —; Page extent: —.

 

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Roy Newcomer
A Practical Guide to Inspecting Roofs

— y.
Publisher: —
Description: Information for the inspector, investor, appraiser, home buyer, home owner and handyman regarding roofs [detailed...]

ISBN: 1928545025
Book size: —; Page extent: —.

 

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Roy Newcomer
A Practical Guide to Inspecting Structure

— y.
Publisher: —
Description: Information for the inspector, investor, appraiser, home buyer, home owner and handyman regarding structure [detailed...]

ISBN: 1928545009
Book size: —; Page extent: —.

 

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Karen G. Schneider
A Practical Guide to Internet Filters (A Neal-Schuman Special Report)

— y.
Publisher: —
Description: — [detailed...]

ISBN: 1555703224
Book size: —; Page extent: —.

 

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Mark G. Sobell
A Practical Guide to Linux(R) Commands, Editors, and Shell Programming

2005 y.
Publisher: Prentice Hall Ptr/
Description: - [detailed...]

ISBN: 0131478230
Book size: —; Page extent: 1008.

 

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Bert Esselink
A Practical Guide to Localization (Language International World Directory)

— y.
Publisher: —
Description: A Practical Guide to Localization was written for translators, localization engineers, testing engineers, desktop publishers, project managers, and anyone else who may be involved in the release of multilingual products. In this second edition, translators can learn more on localizing software, online help, and documentation files, and on the latest translation technology tools. Localization engineers will learn all about developing, engineering and testing software and online help projects. For project managers, there is all the information needed in planning translation or localization projects, finding resources, and ensuring the quality of deliverables. New to this second, fully updated and revised edition are chapters on internationalization, desktop publishing, and software quality assurance. The book has been designed as both a reference work and a teaching tool. Bert Esselink has been active in localization for over a decade. After graduating in technical translation… [detailed...]

ISBN: 1588110060
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Steve Purser
A Practical Guide to Managing Information Security (Artech House Technology Management Library)

— y.
Publisher: —
Description: This groundbreaking book helps you master the management of information security, concentrating on the proactive recognition and resolution of the practical issues of developing and implementing IT security for the enterprise. Drawing upon the authors? wealth of valuable experience in high-risk commercial environments, the work focuses on the need to align the information security process as a whole with the requirements of the modern enterprise, which involves empowering business managers to manageinformation security-related risk. Throughout, the book places emphasis on the use of simple, pragmatic risk management as a tool for decision-making. The first book to cover the strategic issues of IT security, it helps you to: understand the differencebetween more theoretical treatments of information security and operational reality, learn how information security risk can be measured and subsequently managed, define and execute an information security strategy design and implement… [detailed...]

ISBN: 1580537022
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David Kay
A Practical Guide to Mentoring

2005 y.
Publisher: —
Description: — [detailed...]

ISBN: 1845280180
Book size: —; Page extent: —.

 

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Louis M. Richard
A Practical Guide to Mergers &, Acquisitions: Truth is Stranger than Fiction

2008 y.
Publisher: —
Description: This highly readable book from Lou Richard, a 50 year veteran of International Corporate buisness and founder of Newport Capital, provides a practical explanation of key technical and tactical aspects of mergers and acquisitions, and also provides insightful real-life descriptions - `digressions` - of transactions as they happened, proving that truth is indeed stranger than fiction. [detailed...]

ISBN: 1934925837
Book size: —; Page extent: 128.

 

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Nina Hess
A Practical Guide to Monsters

2007 y.
Publisher: Mirrorstone
Description: How do you trick a troll? Do vampires sleep? Why worry about yuan-ti? Just in time for Halloween, this lavishly illustrated guide showcases the spooky, unexpected, and always fascinating world of monsters! [detailed...]

ISBN: 0786948094
Book size: —; Page extent: 80.

 

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Kavita Gupta
A Practical Guide to Needs Assessment

— y.
Publisher: —
Description: Co-published with the American Society for Training and Development (ASTD) This how-to handbook is perfect for anyone seeking a methodical approach to needs assessment. You`ll get a treasury of tools: worksheets, ready-to-use forms, and templates for planning a course of action. The accompanying disk, packed with job aids, enables you to customize materials for your own use. You`ll learn how to: Overcome barriers to success Prepare interviews and surveys Accelerate the data-gathering process Identify competencies for effective performance Develop a long-term performance improvement plan Whether you`re an experienced trainer who`s been conducting needs assessments for years, or a supervisor who wants to get to the root of job performance problems, this book has the tools for you! No other resource tackles such a wide range of needs assessments. A Practical Guide to Needs Assessment has it all! [detailed...]

ISBN: 0787939889
Book size: —; Page extent: —.

 

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Anita Cassidy
A Practical Guide to Planning for E-Business Success: How to E-enable Your Enterprise

— y.
Publisher: —
Description: News of the Web`s demise has been greatly exaggerated. The Internet continues to impact our lives and how we do business. It has the power to transform entire industries and create new ones, challenge industry leaders, and enable businesses in entirely new ways. The question is no longer will you participate in the Internet revolution, but when and how. Rather than talking Internet hype, A Practical Guide to Planning for E-Business Success shows you how to do it - and do it right - from beginning to end.The only thing worse than no e-business presence is a bad e-business presence. Well-known authority Anita Cassidy explores using Internet technology to redefine and enable your business in entirely new ways. She provides a step-by-step process for developing and implementing a solid e-business strategy. She gives you examples, checklists, FAQs, and templates that help you begin and steer you in the right direction. Research shows that despite the dot.com bust e-commerce is booming…. [detailed...]

ISBN: 1574443046
Book size: —; Page extent: —.

 

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C. H. Dalton
A Practical Guide to Racism

2007 y.
Publisher: —
Description: - [detailed...]

ISBN: 1592403484
Book size: —; Page extent: 224.

 

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Mark G. Sobell
A Practical Guide to Red Hat(R) Linux(R): Fedora(TM) Core and Red Hat Enterprise Linux (3rd Edition)

2006 y.
Publisher: Prentice Hall Ptr/
Description: 3 edition [detailed...]

ISBN: 0132280272
Book size: —; Page extent: 1168.

 

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David J. Livingstone
A Practical Guide to Scientific Data Analysis

2010 y.
Publisher: —
Description: Inspired by the author`s need for practical guidance in the processes of data analysis, A Practical Guide to Scientific Data Analysis has been written as a statistical companion for the working scientist.A This handbook of data analysis with worked examples focuses on the application of mathematical and statistical techniques and the interpretation of their results. Covering the most common statistical methods for examining and exploring relationships in data, the text includes extensive examples from a variety of scientific disciplines. The chapters are organised logically, from planning an experiment, through examining and displaying the data, to constructing quantitative models. Each chapter is intended to stand alone so that casual users can refer to the section that is most appropriate to their problem. Written by a highly qualified and internationally respected author this text: Presents statistics for the non-statistician Explains a variety… [detailed...]

ISBN: 0470851538
Book size: —; Page extent: 358.

 

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Thomas M. Mitchell
A Practical Guide to Securing and Managing the Wireless Network

— y.
Publisher: —
Description: — [detailed...]

ISBN: 1410765806
Book size: —; Page extent: —.

 

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Sudhanshu Kairab
A Practical Guide to Security Assessments

2004 y.
Publisher: —
Description: Book DescriptionThis book is a detailed methodology of performing a security assessment. The book emphasizes the approach of first understanding the business and then the technology that supports it. It focuses on fundamental process areas of security and provides a methodology for security practitioners to uncover security weaknesses in other existing business processes. With the emphasis on the business driving security, this book presents a standard methodology for performing a security assessment as well as the reasons for doing it that way. It also provides checklists for process-oriented areas of information security to provide detailed guidance that can be used in performing a security assessment. [detailed...]

ISBN: 0849317061
Book size: —; Page extent: 498.

 

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