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James E. Lukaszewski
Crisis Communication Planning Strategies : A Crisis Communication Management Workbook

— y.
Publisher: —
Description: Mr. Lukaszewski takes you step-by-step through the crucial process of data collection, analysis, and plan development using specially designed forms and worksheets. Follow plan development steps using the invaluable model forms, scenarios, and flowcharts to create your own corporate or division crisis communication response plan. Chapter topics include: realities of crisis communications planning, communication plan development and budgeting, plan development process, model communication management policy, threat identification, scenario development, message development, model plan outlines, crucial contact lists, response procedure reminders, and lessons learned/incident recap analyses. Published in cooperation with the Public Relations Societyof America. [detailed...]

ISBN: 1883291267
Book size: —; Page extent: —.

 

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Kathleen Fearn-Banks
Crisis Communications: A Casebook Approach (Lea`s Communication Series)

2007 y.
Publisher: —
Description: - [detailed...]

ISBN: 0805857729
Book size: —; Page extent: 408.

 

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Scott Floyd
Crisis Counseling: A Guide for Pastors and Professionals

2008 y.
Publisher: Kregel Academic &, Professional
Description: Dr. Floyd helps readers understand the nature of crises events, how individuals are impacted, and how to best provide help during and following times of trauma, loss, and grief. [detailed...]

ISBN: 0825425883
Book size: —; Page extent: 304.

 

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Fidel Castro
Crisis Economica Y Social Del Mundo Sus Repercusiones En Los Pamses Subdesarrollados, Sus Perspecti

1984 y.
Publisher: Siglo XXI Ediciones
Description: Language: Spanish [detailed...]

ISBN: 9682312434
Book size: —; Page extent: 240.

 

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Lennis G. Echterling, Jack Presbury, J. Edson McKee
Crisis Intervention: Promoting Resilience and Resolution in Troubled Times

2004 y.
Publisher: —
Description: - [detailed...]

ISBN: 0130908975
Book size: —; Page extent: 288.

 

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Gene Klann
Crisis Leadership: Using Military Lessons, Organizational Experiences, and the Power of Influence to Lessen the Impact of Chaos on the People You Lead

2003 y.
Publisher: —
Description: Book DescriptionCrisis Leadership: Using Military Lessons, Organizational Experiences, and the Power of Influence to Lessen the Impact of Chaos on the People You Lead (CCL, 2003), by Gene Klann, Ph.D., a member of the Center for Creative Leadership?s training faculty. Crisis Leadership is designed to help leaders assess their strengths and weaknesses, learn new competencies and prepare for events that are as unpredictable as they are unavoidable. It draws not only on Klann?s experiences atCCL with executives from around the globe, but also on his U.S. Army career, where he advised a South Vietnamese infantry unit during the Vietnam War and commanded a battalion of 600 paratroopers during the first Gulf War. Klann contends that while the highly charged and often dramatic events surrounding a crisis can profoundly affect the people in an organization and even threaten its survival, there are actions a leader can take before, during and after to reduce the duration and… [detailed...]

ISBN: 1882197755
Book size: —; Page extent: —.

 

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Keith Michael Hearit
Crisis Management by Apology: Corporate Responses to Allegations of Wrongdoing (Lea`s Communication Series) (Lea`s Communication Series)

2005 y.
Publisher: —
Description: Book DescriptionCrisis Management by Apology: Corporate Response to Allegations of Wrongdoing examines the role of apologia and apology in response to public attack. Author Keith Michael Hearit provides an introduction to these common components of public life, and considers a diverse list of subjects, from public figures and individuals to corporations and institutions. He explores the motivations and rationales behind apologies, and considers the ethics and legal liabilities of these actions. Hearit provides case studies throughout the volume, with many familiar examples from recent events in the United States, and includes an international apology-making case from Japan. The broad-perspective approach of this volume makes the content relevant andappealing to practitioners and scholars in public relations, business communications, and management. It is a valuable text for courses that take a discursive approach to public relations, and it also appeals to readers in business… [detailed...]

ISBN: 0805837892
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Dawn R. Gilpin, Priscilla J. Murphy
Crisis Management in a Complex World

2008 y.
Publisher: —
Description: Managers, business owners, public relations practitioners, and others grapple daily with issues that have the potential to radically redefine the reputation of a person, company, or industry. They confront a fundamental question about contemporary crisis management: to what extent is it possible to control events and stakeholder responses to them, in order to contain escalating crises or safeguard an organization`s reputation? In Crisis Management in a Complex World, authors Dawn Gilpin and Priscilla Murphy address this question head-on. Operating from a strong theoretical orientation, this book marks a sharp departure from other crisis management texts, which focus on nuts-and-bolts procedures and information distribution in an effort to simplify the turbulent reality of a crisis situation. Instead, this book pairs real-world examples from across the globe with theory-based analysis to show why simplification often fails to alleviate crises, and can even intensify them. Gilpin and… [detailed...]

ISBN: 0195328728
Book size: —; Page extent: 224.

 

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Colin Doeg
Crisis Management in the Food and Drinks Industry: A Practical Approach (Practical Approaches to Food Control and Food Quality Series)

2005 y.
Publisher: —
Description: Book DescriptionCrisis Management in the Food and Drinks Industry is the only book to deal comprehensively with the management of communications in the food and drinks industry, including the catering sector, when there is a food related problem, but much of the information in this expanded second edition has a wider relevance. The second edition sets out the general principles of dealing with a serious problem that has attracted media attention or is likely to do so. It takes a global look at current developments which have changed the face of crisis management forever, including the internet and email, the impact of satellite and cable television, the implications of rolling 24-hour news coverage, and the growth of new forms of communications. The second edition also examines the activities of extremist organisations as well as product tampering and extortion. The book contains extensive case histories plus model check lists, press releases, product recall advertisements and… [detailed...]

ISBN: 0387233822
Book size: —; Page extent: —.

 

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Colin Doeg
Crisis Management in the Food and Drinks Industry

— y.
Publisher: —
Description: — [detailed...]

ISBN: 0412571102
Book size: —; Page extent: —.

 

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Dirk Glaesser
Crisis Management in the Tourism Industry, Second Edition

2006 y.
Publisher: —
Description: The tourism industry is arguably one of the most important sources of income and foreign exchange, and is growing rapidly. However, national and international crises have huge negative economic consequences. Crisis Management in the Tourism Industry aims to illustrate the theories and actions that can be taken to better understand consumer, economic and environmental reaction, in order for the businesses involved to be more prepared for such events. Now in its second edition, this text has been fully revised and extended to include recent events such as Bali, SARS and international terrorism, expanding sections such as: * Terrorism and criminal activities * Risk perceptions and the influencing variables * The stakeholder concepts * Analysis methods- visibility of advantages/disadvantages of methods * Marketing instruments and best practices Written by one of the worlds leading experts from the World Tourism Organisation, the book has global… [detailed...]

ISBN: 0750665238
Book size: —; Page extent: 352.

 

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Dirk Glaesser
Crisis Management in the Tourism Industry

2003 y.
Publisher: —
Description: Book DescriptionThe tourism industry is arguably one of the most important sources of income and foreign exchange, and is growing rapidly. However, national and international crises have huge negative economic consequences. Crisis Managementin the Tourism Industry aims to illustrate the theories and actions that can be taken to better understand consumer, economic and environmental reaction in order for the businesses involved to be more prepared for such events and how to handle their business in times of crises. Using international up to date case studies this text discusses: * The influential effect of the mass media * How crises effect the purchase decision process * Destination branding/image and its manipulation * Preventative crises management and strategies * Understanding effects of crises on the tourism industry and how businesses can prepare and succeed in these times * Written by one of the world`s leading experts from the… [detailed...]

ISBN: 0750659769
Book size: —; Page extent: —.

 

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Harvard Business School Press
Crisis Management: Mastering the Skills to Prevent Disasters (Harvard Business Essentials)

2004 y.
Publisher: —
Description: In today’s volatile work environment, avoiding disaster is more important than ever. Crisis Management will help managers identify, manage, and prevent potential crises. Full of tips and tools on how to prepare an emergency list and how to utilize pre-crisis resources, this book will show managers how to shepherd their team from crisis to success. This is a guide no manager should be without. [detailed...]

ISBN: 1591394376
Book size: —; Page extent: 137.

 

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Janine L. Reid
Crisis Management: Planning and Media Relations for the Design and Construction Industry

— y.
Publisher: —
Description: With the number of new construction projects growing exponentially in the U.S., knowing how to manage a crisis--whether it`s a physical disaster or a labor strike--is imperative for the survival of a construction business. [detailed...]

ISBN: 0471354198
Book size: —; Page extent: —.

 

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Steven Fink
Crisis Management: Planning for the Inevitable

2000 y.
Publisher: Backinprint.com
Description: Crisis Management: Planning for the Inevitable, the first book ever written on this topic, has helped thousands of companies around the world avoid the pitfalls of a crisis, or manage their way out of one. Its practical, hands-on advice and revealing behind-the-scenes case studies make it the leading book for Foutune 500 companies, small-to-medium businesses, colleges and universities, and even governments. [detailed...]

ISBN: 0595090796
Book size: —; Page extent: 262.

 

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Crisis Preparedness: Asia and the Global Governance of Epidemics

2007 y.
Publisher: —
Description: - [detailed...]

ISBN: 1931368090
Book size: —; Page extent: 165.

 

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Ralph C. Bryant
Crisis Prevention and Prosperity Management for the World Economy: Pragmatic Choices for the International Financial Governance, Part 1

2005 y.
Publisher: —
Description: Book DescriptionAs the world?s economic structure outgrows its political structure, international collective governance has emerged as a dominant issue. The need for enhanced cooperation among national governments is increasingly urgent. In the first of three companion essays supporting his pathbreaking book Turbulent Waters: Cross-Border Finance and International Governance , Ralph C. Bryant focuses on supranational surveillance and lending intermediation as key elements of reform of the international financial system. At the heart of such efforts is the cooperative monitoring of national macroeconomic, exchange-rate, and balance of payments policies. Concurrently, Bryant argues, governments should streamline and strengthen intergovernmental lending intermediation for the liability financing of payments deficits through the International Monetary Fund. Delving deeper into the conclusions of his earlier volume, Bryant provides detailed analysis and technical… [detailed...]

ISBN: 081570867X
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Crisis Resolution and Home Treatment in Mental Health

2008 y.
Publisher: —
Description: This practical and pioneering book describes the evidence for the effectiveness of crisis resolution and home treatment teams, the principles underpinning them, how to set up and organise them, how patients should be assessed and what types of care the teams should offer. Pragmatic case studies illustrate the key points. [detailed...]

ISBN: 0521678757
Book size: —; Page extent: 336.

 

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Paul Beckerman, Andres Solimano
Crisis and Dollarization in Ecuador: Stability, Growth, and Social Equity (Directions in Development)

— y.
Publisher: —
Description: Early in 2000, Ecuador, confronted with a serious economic crisis, adopted the US dollar as its national currency. This book examines the conditions that led to this action, describing the repeated cycles of crisis and failed stabilization that fatally undermined confidence in the Ecuadoran sucre. The book then analyzes dollarization`s initial results and its effects on inflation, growth, poverty, inequality, marganilization, gender, and the Ecuadoran family. It also puts the Ecuadoran experience with dollarization in an international perspective. Economists, policymakers, and anyone with a serious interest in Latin American affairs will find this book invaluable. [detailed...]

ISBN: 082134837X
Book size: —; Page extent: —.

 

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William W. Keller, Richard J. Samuels
Crisis and Innovation in Asian Technology

— y.
Publisher: —
Description: The economic crises in Asia at the turn of the millennium changed the innovation and business production systems of China, Malaysia, Japan, Singapore, South Korea, Thailand, and Taiwan. This investigation follows several different industries, including semiconductors, automobiles, and hard disk drives. It explores the approaches that Asian nations have taken to building a strong technological and economic base for their respective industries from technonationalism to technoglobalism. It asks if the Asian economic miracle is over, or whether these countries are reinventing their economies. [detailed...]

ISBN: 0521524091
Book size: —; Page extent: —.

 

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Robert Higgs
Crisis and Leviathan: Critical Episodes in the Growth of American Government (A Pacific Research Institute for Public Policy Book)

— y.
Publisher: —
Description: Few topics are as timely as the growth of government. To understand why government has grown, Robert Higgs asserts, one must understand how it has grown. This book offers a coherent, multi-causal explanation, guided by a novel analytical framework firmly grounded in historical evidence. More than a study of trends in governmental spending, taxation, and employment, Crisis and Leviathan is a thorough analysis of the actual occasions when and the specific means by which Big Government developed in the United States. Naming names and highlighting the actions of significant individuals, Higgs examines how twentiethth-century national emergencies--mainly wars, depressions, and labor disturbances--have prompted federal officials to take over previously private rights and activities. When the crises passed, a residue of new governmental powers remained. Even more significantly, each great crisis and the subsequent governmental measures have gone hand in hand with reinforcing shifts… [detailed...]

ISBN: 019505900X
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John E. Ikerd
Crisis and Opportunity: Sustainability in American Agriculture (Our Sustainable Future)

2008 y.
Publisher: —
Description: - [detailed...]

ISBN: 0803211422
Book size: —; Page extent: 342.

 

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Marc Lendler
Crisis and Political Beliefs: The Case of the Colt Firearms Strike

— y.
Publisher: —
Description: This book tells the inside story of the Colt Firearms Company strike in Hartford, Connecticut-a five-year dispute that ended when workers bought the company and put themselves back to work. Through surveys and interviews with workers and managers throughout the crisis, the author documents the rapid evolution of the participants` beliefs about fairness, opportunity, redistribution, and the importance of government. [detailed...]

ISBN: 0300067461
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Sebastian Edwards
Crisis and Reform in Latin America: From Despair to Hope (A World Bank Publication)

— y.
Publisher: —
Description: This work provides a thorough analytical review of the processes that led to the transformation of many Latin American economies during the last decade. The author examines every aspect of adjustment and reform since 1980 and suggests alternative ways toconsolidate the achievements. [detailed...]

ISBN: 0195211057
Book size: —; Page extent: —.

 

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Crisis and Renewal in Twentieth Century Banking: Exploring the History and Archives of Banking at Times of Political and Social Stress (Studies in Banking History)

2004 y.
Publisher: —
Description: Book DescriptionCrisis and Renewal in Twentieth Century Banking explores the behaviour of banks at times of war, revolution, civil war, social turmoil, and reconstruction. Analysing the history and archives of banks, it discovers examples of how bankingis affected by political and social upheavals, how banks may influence the outcome of such events, how banking has recovered from periods of intense political and social stress, and how the archives of banks provide remarkable testimony to events in the wider world. By examining the setting of different banking markets in the last century, up to and including the transformation of Eastern and South Eastern Europe in the 1990s, this book marks a new direction for international discussion and research.Contributors include senior historians and archivists from Europe and the United States. Contributions include papers on Russia and foreign banks, 1917-30, depression and crisis in Central Europe in the 1930s, Civil War in Spain,… [detailed...]

ISBN: 0754633586
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Seung-il Jeong
Crisis and Restructuring in East Asia : The Case of the Korean Chaebol and the Automotive Industry

2004 y.
Publisher: —
Description: Book Description This book criticizes the widespread view that the 1997 Asian crisis was due to `crony capitalism` and puts the blame instead on misguided liberalization. It analyzes the case of Korea`s business conglomerates, the chaebol , with particular attention to the car industry, to show how liberalization contributed to the crisis even at the level of the firm. It shows how those firms that had developed innovative capabilities survived the crisis much better than those that had merely expanded into markets opened up by liberalization. [detailed...]

ISBN: 1403938148
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Crisis and the Arts: The History of Dada: Dada and the Press (Crisis and the Arts)

2004 y.
Publisher: G. K. Hall &, Company
Description: — [detailed...]

ISBN: 081610509X
Book size: —; Page extent: 499.

 

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Richard G. Weaver, John D. Farrell
Crisis at Santa`s Workshop: Using Facilitation to Get More Done in Less Time : Help Others Take Responsibility and Work Together Effectively

— y.
Publisher: —
Description: Like any real-life organization, Santa`s workshop must find a way to do more with less, in this case producing over 500 million presents each year! That calls for quite a production capability. Each year the demand rises and the workshop must ramp up production or face disappointed children. Production director Rune decides to use a radical approach. Known as the facilitation process, this strategy has three steps: take responsibility, focus on the work at hand, and improve working relationships. Crisis at Santa`s Workshop is an engaging story that can be read on many different levels. Managers find a blueprint for change, while readers recognize their own working lives - and possibilities - in a classic tale of a group rallying to a cause and overcomingtremendous odds to achieve success. [detailed...]

ISBN: 1576752798
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Robert Heilbroner, William Milberg
Crisis de Vision En El Pensamiento Economico

— y.
Publisher: —
Description: — [detailed...]

ISBN: 8449305349
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Laurence Barton
Crisis in Organizations II

— y.
Publisher: —
Description: Crisis in Organizations is the most definitive and thorough work in the field of crisis management, providing detailed research and sound advice on preventing and managing crisis. Readers explore the array of incidents that face managers and organizations in crisis through a thoughtful blend of academic case studies and practitioner insights. An analysis of over 1400 disasters was completed in creating Crisis in Organizations to allow the reader to benefit from the learning curve of those confronted withreal crisis. [detailed...]

ISBN: 0324024290
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Henry J. Aaron, Joel Slemrod
Crisis in Tax Administration

— y.
Publisher: —
Description: People pay taxes for two reasons. On the positive side, most people recognize, even if grudgingly, that payment of tax is a duty of citizenship. On the negative side, they know that the law requires payment, that evasion is a crime, and that willful failure to pay taxes is punishable by fines or imprisonment. The practical questions for tax administration are how to strengthen each of these motives to comply with the law. How much should be spent on enforcement and how should enforcement be organized to promote these objectives and achieve the best results per dollar spent? Over the last few years, the U.S. Congress has restricted spending on tax administration, forcing the Internal Revenue Service to curtail enforcement activities, at the same time, that the number of individual filers has increased, tax rules have become more complex, and more business have become multinational operations. But if too many cases of tax evasion go undetected and unpunished, those who may… [detailed...]

ISBN: 0815701233
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